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Working with Benesight Select a category to review Benesight policies:
Banking and Funding
Not finding what you are looking for? Try Frequently
Asked Questions, Administering your
Healthcare Plan, Legislation
and Compliance, or contact your Account Manager.
Banking and Funding
Claim Payment Account
We will prepare checks drawn on this payment account for
the payment of claims processed under your plan. At the beginning of each month,
you will receive a report listing all of the checks prepared in the prior month. Authorized users can
also access your report at any time through Benesight’s reporting features. Checks will be released in the order processed. Any advancement you receive
under a stop
loss insurance policy must be used to pay those claims that created the
advancement. Funding
You must ensure that the claim payment account contains sufficient money to
fund these claim checks. Failure to fund your claim payment account when notified
by Benesight could result in suspension or termination of the administrative
contract.
Generally, self-funded ERISA plans that collect employee contributions on an
after-tax basis should place those contributions into a trust account with a
written Trust Agreement. You may want to use your trust account as the claim
payment bank account for deposit of all plan contributions and payment of claims.
This bank account becomes the trust account and a Trust Agreement should be
executed for that account.
Funds from the trust account should be used only to pay claims that are processed
and waiting for payment. Stop loss premiums and service fees due to Benesight
should only be paid with your company's funds and not from the trust account
or claim payment account.
Employers with a trust account are required by ERISA to have a fidelity bond
covering the account. The required coverage is the lesser of $500,000 or 10%
of the total amount of employee contributions for the prior plan year. If there
was no trust account in the prior plan year, use an estimate of funds to be
placed in the account in the upcoming plan year. This bond may be available
through your company's property or liability insurance policies.
If your company currently has a self-funded ERISA plan that collects employee
contributions on a pre-tax basis through a qualified Section 125 program, your
company is not required to comply with the trust requirements outlined.
Billing
The Billing Process and Adjustments
Payment Options
By check made payable to Benesight:
Please check with your Customer Manager for the correct Suite Number to direct
payments to.
Via First Class Mail: (NOTE: Complete address information as shown above
is important to ensure proper delivery.)
By direct payment:
You may authorize Benesight to withdraw the fees directly from a bank account.
ERISA provisions state that this account must not co-mingle fees with Plan
Assets. Therefore, a separate account from your Claim Payment Account is
necessary. If you would like us to directly withdraw administrative or other
vendor fees, please let your Customer
Care Manager know.
Benesight uses a claims editing software program that combines clinical expertise with leading-edge computer technology. Clinical editing software can identify, correct and document a wide variety of costly physician claims-coding errors. With clinical editing software, inaccurate physician claims are denied, reduced, or rebundled, enabling the employer to reduce bottom-line health plan expenditures. The software runs seamlessly with QicLink claim processing by verifying claim data as it is entered. Claims are edited in real time. The clinical editing software utilizes a database of over 90,000 clinical rules for claims checking. The system uses each patient’s medical history to verify procedure codes. As a Benesight customer, you gain the benefits of clinical editing software, including: Full Integration – Customized to accommodate most benefit plan designs. Clinical Validity – Implements national standards to determine appropriateness of care. Comprehensive – Reviews and ensures that all components of patient care are necessary; medical care, laboratory tests, surgery, assistant surgeon, anesthesia and radiology procedures. It handles payment reconciliation on current and historical claims. Report Capabilities – Provide early identification of high-risk patients with potential for case management before high costs are incurred. Savings outcomes and action steps on inaccurate and erroneous claims are communicated back to the employer. Efficiency – The implementation of clinical editing software does not interrupt Benesight’s claims processing operation or service standardsEmployee Assistance Programs (EAPs) An employer’s success depends on managing health care expenses and keeping employees healthy and productive. With early intervention, potential disruptions and dysfunctions can often be effectively reduced or prevented. Benesight works with the best EAP vendors nationwide. The EAP vendor associated with your account is listed below. Please visit the vendors Web site for more detailed information on resources and contact information, or call the vendors customer service number, listed below. Please contact your Account Manager for more information about our performance standards.
Prescription Benefits Management
The Prescription Benefits Manager associated with your
account is listed below. Please visit the vendor’s Web site for additional information,
including participating pharmacies, claim forms, and contact information.
Plan Documents The employer defines coverage and eligibility under the plan,
which are then detailed in the Plan Document. The Plan Document is used by Benesight in processing claims
and by the stop loss carrier in determining aggregate and specific benefit payments
to the employer. ERISA requires
that you provide the employees who participate in your health plan with
a detailed description of your plan within 120 days after the plan first
comes subject to ERISA.
The plan description should include:
View Plan Documents
Preferred Provider Organizations "In-Network" refers to those providers who have contracts with the PPO. "Out-of-Network" are all providers who do not have contracts with the PPO. Plan participants have a choice of using in-network providers or out-of-network providers. Choosing an in-network provider generally results in lower copayments, deductibles and coinsurance charges. Both the member and the employer can realize substantial savings by using in-network providers. If services are received from an out-of-network provider, generally the Plan will cover the services, but at a reduced reimbursement level. PPOs are one of the most flexible forms of managed care, providing savings and allowing the employee the option of receiving care from any provider. Benesight has contracts with national, regional and local PPO networks that can serve the needs of employers with both single and multiple locations. In fact, we have access to virtually any provider that a customer may choose to use. Advantages
Vendor Integration Benesight can work with almost
any PPO vendor of your choice or one of our recommended business partners.
Provider Credentialing PPOs use stringent guidelines in credentialing their
providers, so that employees can be assured of quality care.
On-Site Repricing Health claims received by Benesight can be repriced on-site
for many PPOs and inputted directly into our claims area for processing.
PPO Benefit Plans PPO benefit plans can be "flagged" in the system
to assist in monitoring and tracking PPO usage.
Physician Directories Physician and hospital directories for employees and
employers are available for a separate fee through the PPO. In addition, most
PPOs provide access to their hospital and physician network on the Internet.
By accessing the PPO’s web site, employees can easily locate a network physician
and/or hospital.
Overview of Self Funding
What is Self-Funding?
What are the Advantages of Self-Funding?
Stop Loss Administration
Stop loss insurance provides the employer with financial protection against catastrophic or unpredictable losses. Under a stop loss policy, an insurance company becomes liable for claim payments that exceed certain limits called deductibles. What Stop loss Insurance Coverage is Available? Stop loss coverage comes in two basic types: Aggregate and Specific.
A significant difference between stop loss and conventional fully insured plans is that stop loss insures only the employer; it does not insure any employee. Benesight maintains strategic relationships with the highest rated stop loss carriers throughout the country. Due to our national presence, employers have access to virtually any stop loss carrier and multiple types of coverage while benefiting from the most competitive rates.
Stop Loss Solutions Benesight has access to a wide variety of stop loss products and services that include individual and aggregate coverage, an aggregating specific product, premium risk sharing arrangements, and a terminal liability option. We also have access to Managing General Underwriters (MGUs) who represent carriers that provide specific products and solutions to meet unique customer needs.
Vendor Integration We can bill, collect, and remit monthly premium payments directly to the carrier eliminating the need to process multiple invoices and payments.
Monthly Review Benesight will review paid claims by individual to monitor the progress of claims reaching or surpassing 50% of the Individual Specific Deductible. When necessary, we will notify the carrier of the specific details of the claimant and together, Benesight and the carrier, will closely follow the claim. The aggregate claims, if applicable, will also be tracked to ensure awareness of any approaching aggregate claims.
Renewal Review Benesight will evaluate the stop loss pricing at renewal and ensure a fair and competitive market value for the services offered. Subrogation
Claims Referral Process Benesight works with each customer to identify and maximize recovery efforts and manage all correspondence with employees and third parties. State-of-the-Art Subrogation Software Claims data is transmitted to claims recovery firms via electronic format or hard copy to evaluate claims history line by line, identifying those with the greatest third party liability potential. Claims Negotiation Subrogation vendors negotiate and settle claims with insurance companies and other payors. Subrogation Reporting Reports document the recovery process on a monthly or quarterly basis, which includes new case activity, active cases in process and closed cases with recovery results. |
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